Risk management backed by systems & technology
Ganbara Facility Services ensures the safety and quality of our offerings
Ganbara maintains a responsive Health, Safety, Environment and Quality management system, which underpins our core values, enabling our workers to consistently deliver services that meet the highest standards.
Ganbara is independently certified, by an Indigenous certifying body, to the following international standards:
- ISO 9001 – Quality management systems
- ISO 14001 – Environmental management systems
- ISO 45001 – Occupational health and safety management systems
Annual audits of our HSEQ Management System ensures it remains at the high calibre expected.
We use Rapid Global to induct staff as part of our risk, safety and compliance management process.
This ensures a consistent and transparent approach to these responsibilities while managing the currency of training.
Our staff are trained extensively in WHS requirements prior to commencing work on any site and are regularly updated with additional workplace information via toolbox meetings and refresher training.
Our technology systems ensure all personnel attending your sites are appropriately inducted and fully accredited before commencing work.
Communication is key. Our high level of staff retention and ongoing internal and external communications ensure that service continuity is maintained.
Communications are tailored to suit the requirements of you and your clients. We also have a 24/7 call centre for immediate communication.
Our operational systems assist our clients to reach their quality, safety and compliance targets in alignment with agreed Key Performance Indicators (KPIs).
We implement technologies that increase our efficiency, customer service, management and administration processes to benefit you.
Lighthouse, Rapid Global and FSI provide data that allows us to:
- Undertake real-time reporting
- Measure performance and KPIs
- Undertake hazard and risk-assessment reporting
- Report on staff retention and attrition
The group’s approach to sustainable and ethical business practices has laid the foundation for a loyal client base and exceptional financial strength that ensures long term continuity of service.
Our high employee retention gives clients peace of mind that we will always have the resources to deliver on labour requirements, as well as capital equipment, in support of our clients’ needs.
This is achieved by exercising customised facility service solutions and maintaining positive relationships with Aboriginal and Torres Strait Islander communities to develop culturally appropriate employment strategies and opportunities.